November 2022
The Diversity Paradox and Design of Objects and Processes
The structural process of making decisions has a high probability of conflict and hostility if the process does not work. This leads to the Diversity Paradox: Increased diversity always leads to more ideas that do not survive the process, and thus more potential conflict. Value Management is a reliable, and robust process that channels diverse teams to reach a common understanding of needs without reference to the current solution. Facilitated VM specializes in inclusion of diverse stakeholder ideas to solve big problems.
Key Moments -
2:31 Design Process deconstructs ideas
6:15 Diversity increases idea rejection
9:20 Different Cultures, Different Communication Problems
14:00 VE focuses participants on transcendent goal
15:20 Transcendent Goal creation through Function Analysis
17:49 Focus on goals (basic function) improves trust
18:29 VE is goal seeking, not consensus building
20:40 VE benefits from diversity in teams
22:47 Research shows diversity can lead to increased conflict.
In Value Management, a series of analytical and creative steps overcomes the Diversity Paradox, team members become flexible in perspective, welcome new ideas and reach agreement on new solutions with consensus.
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