What requirements should be included in an RFP to acquire software affecting a broad spectrum of users across an organization? How do you keep most of the users happy most of the time and spend the budget on the most beneficial functionality? How do you educate users on the trade-offs that may need to be made to meet varying needs? Value analysis was used to help answers these questions for two software solutions with different business histories and challenges. This presentation will discuss how value analysis lead towards a successful procurement in both these cases, and describe the strategies used to deal with the differing challenges for both software solutions.
Paper shows how Functional Performance Specification was used in product development at Frigidaire