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Daniel Blanchette, DESS, CM

Presentation : L’analyse de la valeur pour l’expérience client

Laurent Bour, M. Sc., PMP

Presentation :

Finalement, il a eu le plaisir d’enseigner la gestion de projets comme chargé de cours à l'École Polytechnique, a présenté plusieurs sujets au PMI de Montréal (Le Contrôleur de projet : rôles et responsabilités,  Pour une revue mensuelle des projets et leurs bénéfices) et a participé à l’ouvrage The Standard for Portfolio Management (PMI®).

Mustapha Ouyed

Presentation :  GoldSET - A sustainability decision-support tool for engineering projects

Charles Aboukhaled ing M.ing, PMP, AVS

Presentation :

Depuis 1997, Monsieur ABOUKHALED ing M.ing, PMP, AVS évolue dans sa pratique en gestion de projets chez Macogep. Habile négociateur, il s’est rapidement imposé comme expert en gestion de projet. Il excelle dans l’art d’identifier les enjeux contractuels et de définir les stratégies de partage des risques d’exécution afin de réduire l’incidence de litiges.

Grâce à ses compétences et ses habiletés de gestionnaire, Charles représente un atout précieux en gérance de construction. Il agit comme conseiller pour la mise en place des pratiques exemplaires (« Best Practice ») en gestion de projets. Son vaste champ d’expertise couvre notamment les projets de construction, de développement et d’implantation de solutions en gestion de projets ainsi que la prévention et la résolution de litiges.

Chargé de cours à l’école Polytechnique de Montréal, il enseigne la gestion de projets depuis le début de sa carrière. Ses talents de communicateur l’ont mené sur plusieurs tribunes en tant que conférencier sur la gestion de projets et le droit de la construction. De plus, il est reconnu par la Cour comme expert en gestion de projet et en gestion de construction.

Vice-président et associé chez Macogep, M. Aboukhaled dirige des projets d’envergure. Il a sous sa responsabilité l’équipe de gérance de construction et les experts en méthode de construction, analyse de la Valeur et en analyse de réclamation.

Presentation :

Michel Dallaire’s practice covers a wide range of activities, and particularly consumer, industrial and institutional products design, as well as urban furniture and transportation material design. His project list ranges from audio visual devices to street furniture and a new concept in urban transportation, the public bike system BIXI! Montreal, Toronto, Washington and other cities are rapidly adopting this system.

Canada Awards for Excellence Gold Award recipient in 1986, Mr. Dallaire has since then been granted numerous prestigious Canadian and international awards, namely the Grand Prize at the 27th International Exhibition of Inventions, Geneva, in 1999 and at the same exhibition, from 1998 to date, five Gold and one Silver Medal. In 2003, the Design Institute of Montréal awarded him the Career Prize and Special Award for Research. The Québec Ministry of Cultural Affairs rewarded his achievements in 1991 through the Paul-Émile-Borduas Prize, Government of Québec’s highest distinction in the visual arts field.
Michel Dallaire was elected a member of the Royal Canadian Academy of Arts in 1978, Chevalier de l’Ordre national du Québec in 1994 and a member of the Order of Canada in 1999.
 

Since 1998, he has been an Associate Professor both at the University of Montréal’s School of Industrial Design and the University of Calgary’s Faculty of Environmental Design.

Presentation:

Shannon Bisset founded CubeIt with the goal of offering families like yours a more convenient and cost effective solution to moving and portable storage. Prior to founding CubeIt , Ms Bisset held senior management and marketing positions in Ontario. Ms Bisset is listed as one of the top ten 10 up-and-coming women entrepreneurs in Canada. Shannon was raised in Sherbrooke, QC and is now a resident of Barrie, ON.

As a working parent, she appreciates the luxury of time when coordinating an important event like moving or renovating a home. CubeIt takes pride in offering its clients an alternative "stress-free moving and care-free portable storage" experience.

CubeIt Portable Storage Ltd has annual revenues of over a million dollars presently with seven franchises in Ontario. It sales growth last year was over 119% with a total of 10 employees. CubeIt drops off the attractively designed empty storage container on your driveway, you fill it up at your ease and CubeIt picks it up after the renovation or stores it in one of its locations. One fifth of its business comes from firms that do flood or fire restoration.

Ms Bisset had a Value engineering study performed with their key staff to assist with the rapid growth and resulting challenging of managing this operation. The results are used on a continual basis to assist in the management of it!
She tells us: Have a wonderful and stress-free day!
 

René Donais, ing.

Presentation: Le super PEPS de l'université Laval

Dave Caissy, ing., M.Ing., NPDP, PMP

Presentation: L'innovation ouverte

Gabriella Gál

Presentation: VM in Hungary (Small Country – Big VE Results)

Anthony L. Huxley MSc., MCIOB, PQS (F)

Construction Project Controls Consultant
Professional Quantity Surveyor

Presentation: ASTM’s UNIFORMAT II applied to Civil Works: A Progress Report

More than forty-eight years experience in the cost planning, cost control, estimating and scheduling of construction projects in Canada and overseas in both the public and private sectors of the construction and property development industry, gaining a wide range of experience that is uniquely suited to the forensic review of project scope, estimates, schedules, project management and design services, methodology and contractual obligation.

Member of ASTM, The American Association for Testing Materials, an active member of Sub-Committee E06.81 - Building Economics, and Task Group Chair for UNIFORMAT II Elemental Classifications.      

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Craig L. Squires, CVS

Presentation: Introduction of Value Analysis

More than forty-eight years experience in the cost planning, cost control, estimating and scheduling of construction projects in Canada and overseas in both the public and private sectors of the construction and property development industry, gaining a wide range of experience that is uniquely suited to the forensic review of project scope, estimates, schedules, project management and design services, methodology and contractual obligation.

In 2009, SAVE honored him with the “Rising Star” award. He speaks at International conferences on topics pertaining to Value, Innovation and Technology in countries such as the U.S., Canada, Japan, South Korea, China, India, Hungary and Saudi Arabia. He is a “Certified Value Specialist” (CVS) and has worked on projects in a wide range of industries including energy, technology, engineering, manufacturing, professional service firms and more. He has a degree in International Relations and a minor in Japanese and speaks Japanese fluently, Chinese (Mandarin) conversationally and has 20+ years in international business development, management and strategic planning. He has published numerous papers and songs and enjoys sports, travel, writing and singing/songwriting. His song “Halloween Fright (X-Ray Eyes),” released under his musical pseudonym Space City Spaceman, was recently recognized by the Recording Academy on the Entry List for Grammy Nominations for the 2011 Grammy Awards (Best Dance Recording).    

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Lucie Parrot, ing. M. ing. CVS-Life

Presentation: Implementing a VE program: process and people issues

Madame Parrot est ingénieure industrielle.  Depuis 1991, elle est impliquée dans des projets d’optimisation de produits ou processus en utilisant la méthodologie d’analyse de la valeur et autres méthodes connexes.  En tant que consultante en analyse de la valeur, madame Parrot a assisté de nombreuses entreprises à augmenter la valeur de leurs produits, en en réduisant les coûts et/out en en augmentant la performance et la satisfaction des besoins.  Cette démarche a été utilisée avec succès chez de grandes et de petites entreprises.

Sa vaste expérience dans plusieurs secteurs avec son goût et son talent pour le coaching font d’elle une personne idéale pour entraîner les équipes de travail aux méthodes d’analyse de la valeur. 

Madame Parrot a animé plus de 200 ateliers d’AV.  Elle est certifiée spécialiste par la société américaine d’analyse de la valeur (SAVE International) et est membre de la Société Canadienne d’analyse de la valeur de qui elle a reçu un prix en 2003 pour son dévouement exceptionnel à l’avancement de la méthodologie. En 2007, elle a reçu sa certification à vie de la SAVE International. 

Madame Parrot donne régulièrement des conférences sur le sujet.

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Lucie Parrot, ing. M. ing. CVS-Life

 

Presentation: Implementing a VE program: process and people issues

Mrs. Parrot is an industrial engineer.  Since 1991, she is involved in optimization projects of products or processes, using the value engineering methods.  As a Value Engineering consultant, Mrs. Parrot has helped numerous clients in increasing the value of their products, either by reducing the costs and/or increasing the performance and the needs satisfaction.  This approach has been used successfully at small and large companies.

Her vast experience in many sectors along with her talent for coaching have made her an ideal person to train your work teams to the Value Engineering methods.

Mrs. Parrot has facilitated over 200 workshops. She is a certified value specialist from the Society of American Value Engineers (SAVE International) with Life recognition and is a member of the Canadian Society for Value Analysis, which gave her in 2003 an award for her outstanding contribution to the methodology. In 2007, she received life certification from SAVE International.

She also speaks frequently on this subject.

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Scot McClintock, PE, CVS-Life, PVM, FSAVE

Presentation: 407 Transitway: FPS and VE

Dan A. Seni, ing., Ph.D.

Presentation: Le modèle de création de valeur à l’usager dans la méthode Design for Value

Vince Thomson

Presentation: Functional Analysis and Risk management in New Product Development

Dr. Thomson has been involved in manufacturing and information technology related research for the past 30 years at McGill University and the National Research Council (Canada). His research interests include manufacturing, real-time control and process management. His process management research has focused on new product introduction, concurrent engineering and coordination of development projects.

He works with about 20 companies each year on productivity improvement.  He teaches a course in Value Engineering which has 6 industry projects each year.  He also does research on value engineering techniques.

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Arman Oduncuoglu

Presentation: Functional Analysis and Risk management in New Product Development

Arman Oduncuoglu is a master student in the Department of Mechanical Engineering at McGill University. His primary research interests lie in Product Lifecycle Management (PLM). His current research focuses on the effects of engineering change in PLM and Engineering Change Management (ECM).

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Kimberly A. Bain

Presentation :

In 1999, Kimberly was recruited to join the implementation team helping to design, establish and train the administration for the newly established Nunavut Government. Kimberly was instrumental in establishing Cabinet Office policies and procedures. She has the distinction of preparing Nunavut’s first Cabinet meetings and overseeing the planning sessions for this historical shift in Canada’s political jurisdiction

In addition to Deputy Cabinet Secretary and Special Advisor, Kimberly has held the positions of Director of Policy and Planning, Director of Communications, Director of Intergovernmental Relations, Manager of Freedom of Information and Protection of Privacy and Manager of Contentious Issues and Briefings. She was also part of the three person negotiating team representing the Yukon Government in the Yukon Medical Association’s salary negotiations. In addition, she has worked extensively in intergovernmental relations.

Kimberly is an expert facilitator, and works with groups numbering 5 to 500. She has facilitated community groups, professionals, volunteers, academics, hospitals, medical professionals, government departments and stakeholder groups. She was a facilitator at the 1998 International Sustainable Development in the Arctic Conference and facilitated the United Nations Conference on Human Develop in Takayama, Japan in 2009.

Kimberly has spent the last 10 years consulting, focusing mainly in the areas of health care and the not-for-profit sector. Kimberly is considered a specialist in primary care reform and has worked with individual physician groups, corporations and hospitals.

Kimberly holds the appointment of visiting scholar at Queen’s University, is a member of the International Association of Facilitators and is an IAF Certified Professional Facilitator. Ms Bain has certificates in mediation and negotiation and is an instructor at the Mediation Centre of Southeastern Ontario. Kimberly has an Honours Degree from Queen’s University and a Master’s degree in Public Administration from Carleton University. She has advanced courses in facilitation, mediation, conflict management, leadership, team building, project management, TQM and media relations.

Kimberly knows that groups of people have great wisdom and together are able to produce amazing results. She is well known for her facilitative and consensus building style and loves to help individuals and groups to do incredible things. She prides herself on providing innovative and practical solutions to the problems faced by her clients, and assisting them to implement those solutions to a successful conclusion.

L’analyse de la valeur pour l’expérience client

(AV pour l’expérience client)

Daniel Blanchette

La nouvelle économie de l’expérience va au-delà des produits et de la livraison des services. Elle touche aux sensations que ressentent les personnes lors d’un évènement.

L’analyse de la valeur peut-être utilisée pour concevoir et développer le positionnement d’une organisation avec une attention sur des normes intangibles. Elle peut aider la transformation de vos produits, de vos services et de votre style de gestion.

La maîtrise de l’expérience client favorise la croissance et la rétention de votre clientèle.

Objectifs :

• Découvrir ce qu’est l’économie de l’expérience
• Explorer une méthode d’analyse pour des valeurs intangibles
• Explorer des critères pour livrer l’expérience

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Le super PEPS de l'université Laval

Dans un contexte de ressources financières restreintes, les organismes doivent être vigilants quant à la façon de réaliser leur projet d'immobilisation. Cette vigilance comprend non seulement la mise en place de mécanismes de contrôle éprouvés et efficaces, mais surtout un renforcement du potentiel créatif de l'équipe de projet. Ce concept va au-delà des principes usuels et traditionnels de développement de projet. À cet égard, la conception intégrée, est une technique qui, certes, facilite la communication. Cependant, elle ne cherche pas à développer une vision commune des résultats recherchés, un fort sentiment d'appartenance au projet ni à abolir les silos des spécialités et les paradigmes des clients et des concepteurs.

L'analyse de la valeur, appliquée de la bonne façon, permet d'amener l'équipe à ce niveau supérieur d'implication. Son approche participative génère des bienfaits qui vont au-delà des résultats techniques recherchés. Elle développe l'esprit d'équipe, la créativité et l'engagement, trois facteurs primordiaux au succès de tout projet.

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VM in Hungary (Small Country – Big VE Results)

Gabriella Gál

• How to design a safe and optimal Nuclear Waste Repository?
• How to integrate Gypsy People to the Hungarian society?
• How to ensure that the government’s national autism strategy is favouring each party involved?
• How to guarantee that a bank’s credit approval practice meets the processing time requirements?
• How to integrate the value-culture to a country’s legislation system?

These are some of the “million dollar questions” that the Hungarian Value Engineers were facing during the last couple of years. The presentation will introduce the Hungarian VE trends as well as demonstrate a selection of VE project results.

ASTM’s Elemental Classification – E 1557 Standard Classification for Building Elements and Related Sitework-UNIFORMAT II –has provided valuable service in planning and design stage cost control, and other essential building recording and management activities for more than twenty years. Essentially restricted to buildings there have been calls to extend its unique approach into other construction sectors.

The paper will provide a current progress report on ASTM’s extension of UII into the civil construction sector. It will briefly describe the unique characteristics of elemental classification, ASTM’s specific guidelines, the currently proposed schema, and examples of work in progress. Some of the difficulties encountered in applying the elemental concept consistently through a range of authors and disciplines will also be discussed.
 

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Lucie Parrot

L’implantation d’un programme d’AV peut être un cauchemar si vous ne procédez pas comme il faut. Pire encore, ce peut être un échec. Cette présentation illustrera quoi faire et quoi ne pas faire lors de l’implantation de l’AV dans votre entreprise, comment le processus peut être simple et efficace et comment les personnes impliquées peuvent y être confortables. La présentation montrera comment planifier une telle implantation, qui devraient être les principaux joueurs et quelle est la différence entre un champion et un directeur AV. La présentation indiquera des trucs appris de plusieurs expériences chez divers clients. Plusieurs exemples illustreront le sujet.
 

Implementing a VE program: process and people issues

Lucie Parrot

Abstract:

Implementing a VE program can be a headache if you 'ceed with care. Worse, it can be a failure. This presentation will illustrate what to do and not to do to implement VE corporate wide, how the process can be smooth and efficient and how the people involved can feel comfortable with it. The presentation will show how to plan such an implementation, who should be involved and what's the difference between a corporate VE champion and a VE manager.

It will also highlight lessons learned from many experiences with various clients. Many examples will illustrate the topic.
 

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407 Transitway: FPS and VE

Scot McClintock

Explores how Functional Performance Specification (FPS), employed to develop the standards and criteria by which the design of a bus and eventual light rail transitway in the Highway 407 Corridor will proceed, can be utilized as valuable input into follow on two Value Engineering (VE) studies on that design. Discussions will include suitability of the Functional Diagram from the FPS workshops as the functional input for the planning level VE Study as well as the need to further define function in the preliminary design level VE Study. Finally, lessons learned and recommendations for how to improve the combination of FPS and traditional VE will be presented
 

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Dan Seni

Lors de la conférence annuelle de la Société canadienne d’analyse de la valeur en 2008 à Markham, Ontario, nous avions présenté, naturellement en bref, la méthodologie Design for Value, une démarche de value management que nous avons développé et qui est utilisée depuis plusieurs années dans nos cours et dans nos ateliers. Le but de la présente communication est d’élaborer sur une des cinq phases de cette approche, celle qui traite de la modélisation de la valeur au client ou à l’usager d’un produit ou d’un procédé. La valeur qu’un artefact, qu’un produit ou qu’un processus crée pour le client est à la base de toute amélioration à y apporter car elle détermine la valeur que l’entreprise peut en tirer dans un marché, ainsi que les conditions de compétitivité de cette entreprise dans son industrie.

La présentation illustrera la démarche de modélisation de création de la valeur pour le client ou l’usager. Par la suite, nous indiquerons comment cette modélisation peut servir au calcul d’indices de valeur du produit ou du procédé avant et après amélioration et innovation. Finalement nous donnerons quelques indications sur le diagnostique de compétitivité que l’on peut faire à partir des calculs des indices de valeur.
 

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Vince Thompson
Arman Oduncuoglu

The ever changing trends in current markets, along with customers’ rising demands for quality, require many companies to make frequent changes to create new products. Due to the challenges in product modification, many companies have adopted a strategy of adaptive design to create new designs by incrementally improving the existing ones.

The proposed model is a specialized calculator which integrates House of Quality (HOQ), Functional Analysis System Technique (FAST), risk assessment, and product complexity analysis to provide an overview of the design process from product attributes and design risk to cost and effort.

The presented tool aims to assist managers with their decision making in new product development project selections, so that the option (solution) which minimizes the detrimental effects and risks of frequent design modifications can be identified and selected.

The proposed tool shows how the risks inherent in product development projects can be monetized by using a functional breakdown of the design and cost structure of a product and displaying these in an easy-to-follow format. It starts with the construction of a FAST diagram which integrates information from House of Quality (HOQ) with techniques from Functional Performance Specification (FPS). Then, it performs a risk assessment at the functional level, and estimates the uncertainty in the profitability of the product. These analyses are repeated for each of the proposed alternative solutions resulting from engineering change. Finally, the monetized risks and profitability of alternative solutions are compared with those from the basic design, and the most effective alternative solution is selected.

In this presentation, the details of the proposed decision support tool are described and illustrated with a simple example of a thermoflask.
 

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